Terms & Conditions

Definition

The term 'Diamonds Jewellers', 'diamondsjewellers.ie', 'us' or 'we' refers to S&R Diamonds ltd. Our company registration number is 414064 and our registered office address is Unit 16, The Marshes Shopping Centre, The Ramparts, Dundalk, Co. Louth, Ireland. Our registered VAT number is 6434064B. The term 'customer' or 'you' refers to the viewer or user of of website or the person requesting services and/ or buying products from S&R Diamonds ltd.

General Information

We welcome you to our Website diamondsjewellers.ie. If you continue to use or browse this Website, you are agreeing to obey and be bound by the following terms and conditions of use, which regulate Diamonds Jewellers relationship with you in relation to this Website. If you do not agree to any of part of these terms and conditions, please do not use our Website. The following terms and conditions will apply between you and Diamonds Jewellers, when you buy a product and/or service from diamondsjeweller.ie or one of our physical stores.

Intellectual Property

All content included and made available to you on or through our Website, such as, logos, graphics, images and digital downloads remains property of S&R Diamonds ltd. You have permission to store, display and print the content supplied solely for your own personal use. You do not have permission to copy, distribute, publish or distort, in any format, any of the content supplied to you or which appears on our Website, or use the content for any business or commercial enterprise without prior consent from us.

Terms of Sale

By placing an order on our Website you are offering to purchase a product and subject to the following terms and conditions. All orders are subject to availability. We are not responsible for the lack of stock or the unavailability of the products. If a product you have ordered is not available when the order is placed, we will notify you as soon as possible via email, we will then suggest an alternative or cancel the order. Please consult the selection of items available for sale through the website, since not all products we offer in our stores are available for this type of sale. By placing an order on our Website, you guarantee that you are over the age of 18 and that you have the legal capacity to enter into legally binding contracts.

Orders: Any order placed on our Website will not be accepted or processed by us until the amount has been charged to your account. When you place an order on our website you undertake that all of the personal and credit card details you have provided are accurate and true and that there are sufficient funds in your account to cover the cost of the goods you are purchasing from us. After placing your order, you will receive a confirmation email, however, this does not imply that your order has been approved, as it will still be subject to our subsequent verification and acceptance. After payment is accepted your order will then be dispatched, only at this time will the contact between you and us be formalized, and only for the goods listed in the confirmation email.

Pricing: The prices payable for the items you have ordered are specified on our website and are inclusive of VAT. Delivery costs for shipping your order will be changed in addition. All of our prices are in euros (€) and will be billed in euros (€) .Prior to completion of the order, on your part of the website, you have the opportunity to review all of the details of the order such as prices, charges, items, and make any necessary corrections or amendments. We try to ensure all of our items are described and prices accurately, however, prices are subject to change at any given time. In the event that a product is priced incorrectly due to a typographical or website error, we will not process the order but notify you as soon as possible to the actual price of the goods. You will then have the option to cancel the order or proceed with the updated price. 

Discount Codes: On occasion we may offer promotional discount codes, such codes can only be applied to full price items and can not be used in conjunction with any other discounts or offers.

Delivery: We aim to to dispatch all orders within 48 hours (provided items are in stock). All orders are sent via Fastway Couriers. Diamonds Jewellers are not responsible for any packages that were signed for by anyone other than the addressee. 

By clicking on the order button you place a binding order of the goods contained in the shipping cart .Confirmation of receipt of your order will be made by email after sending the order. The presentation of the products in the online shop is not a legally binding offer, but a non - binding online catalog.

Credit Card: By submitting your order you will transmit your credit card data at the same time. The payment transaction is automatically performed by the credit card company and charged to you card.

Warranty

Unless otherwise stated the statutory warranty applies. For Consumers claims for defect in used goods is 12 months, 6 months with non precious metals.

Data protection

You can visit our website without giving any personal information. We only store access data in so called log in files, such as the name of the requested file ,the date and time of the retrieval, the amount of data transferred and the requesting provider. We collect personal information if you voluntarily provide it to us as part of your order. After completion  of the contract, your data will be blocked for further use and deleted after tax expiry retention period. For fulfillment  of the contact, we will pass your data on to the shipping company commissioned with the delivery that is necessary for the delivery of the said goods.

Use of cookies

In order to make the visit to our website attractive and to enable the use of certain functions we use so called cookies on various pages. These are small text files stored on your device. Failure to allow cookies may limit access to our site. You have the right to free information on the data stored about us as well as the right to correct ,block or delete the data.

Competitions

  • All competitions and voucher prizes must be spent in full in one of our stores. No cash givebacks are accepted with voucher prizes.
  • Competitions are open to residents of the Republic of Ireland and Northern Ireland only. We reserve the right to confirm the identity of prizewinners through a verification process with official government ID such as a passport. We also reserve the right to seek address details in the event prizes cannot be collected from our stores.
  • Voucher prizes cannot be redeemed online.
  • All competitions are final and no further affiliation of Diamonds Jewellers are connected to prizes and prizewinners. This includes tagging through our social media and online platforms.  
  • If the prize is declined by the winner they thereby forfeit the prize and another winner will be selected at random.
  • The Prizes are non-transferable and non-refundable and the Winners cannot request any alternative prize.
  • Resale or giveaways of goods/vouchers to any person other than the chosen winner is not acceptable under our terms. These terms are subject to change and competition entries and winners accept these terms when entering and accepting prizes. In the vent of breaking competition rules we reserve the right to invalidate prizes.
  • Entries received after the end of the Prize Draw Period will not be valid.
  • No third party or automated entries are permitted.
  • By entering any of our competitions on social media or otherwise you are accepting these terms and conditions. *terms and conditions are subject to change.

Product Engraving 

Free personalized engraving can take up to a minimum of 10 working days.

Signet rings:

Gents - 2 initials 

Teen- 1 initial 

Disc pendants:

Single Disc - 2 initials

Double Disc-  2 initials

Kids ID Bracelet: 10 letters

Curb ID Bracelets: 10 letters