Privacy Policy

Privacy Policy

Here at Diamonds Jewellers, we are committed to respecting the privacy of our website users. This policy contains important information on how Diamonds Jewellers (“we”, “our” and “us”) obtain, process and protect any personal data we collect about you. By using our website and submitting your personal data, you consent to this privacy policy.

This privacy policy is intended to inform you about how we use your personal data in accordance with current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR). The controller of your data for purposes of data protection law is S&R Diamonds Limited and registered under the company number 6434064B with a registered office at Unit 16, The Marshes Shopping Centre, The Ramparts, Dundalk, Co. Louth, Ireland.

What personal data do we collect?

We collect personal data from you in order to optimise and personalise your shopping experience with us. We may collect your personal data when you do any of the following;

Create an account with us;
Place an order on our website;
Submit an enquiry and/or correspondence by post, email, telephone or via our website or social media platforms;
Subscribe to our mailing list;
When you interact with us on any of our social media platforms;
When you participate in promotions, competitions and use any other features on our website.

How we use your information

We may use your personal data for the following purposes;

To provide access to our website in the most optimal manner, personalised for your convenience;
To allow you to place orders and process transactions on our website;
We will use the personal information you provided on your account registration form for the purpose of setting up your account with us;
We will use the information you provided to provide customer service and support to you;
We will use your personal data for marketing purposes; such as to provide you with information on new products that you may be interested in;
To interact with users on social media platforms, such as responding to comments or messages;
We will use your personal data for the purposes of data analytics; to improve our website, products/services, customer experience and marketing;
To protect and investigate against fraudulent and illegal activity;
To allow us to comply with our policies and to enforce our legal rights.

Cookie Policy

Like most websites, our website uses cookies to collect information about the browser's activity. Cookies are small data files which start their life when you access our website from your computer, laptop or other devices (such as smartphones or tablets). The purpose of the cookie is to ‘remember’ when your computer or device accesses our website. They allow us to remember whether you are logged in to the site and what items you had in your shopping cart. Cookies are necessary for the effective operation of our website. They are also used to customise the products and services advertised to you, both on our website and elsewhere. Cookies are harmless and will, in fact, enhance your experience shopping with us.