What personal data do we collect?
We collect personal data from you in order to optimize and personalize your shopping experience with us. We may collect your personal data when you do any of the following;
- Create an account with us;
- Place an order on our website;
- Submit an enquiry and/or correspondence by post, email, telephone or via our website or social media platforms;
- Subscribe to our mailing list;
- When you interact with us on any of our social media platforms;
- When you participate in promotions, competitions and use any other features on our website.
How we use your information
We may use your personal data for the following purposes;
- To provide access to our website in the most optimal manner, personalized for your convenience;
- To allow you to place orders and process transactions on our website;
- We will use the personal information you provided on your account registration form for the purpose of setting up your account with us;
- We will use the information your provided to provide customer service and support to you;
- We will use your personal data for marketing purposes; such as to provide you with information on new products that you may be interested in;
- To interact with users on social media platforms such as responding to comments or messages;
- We will use your personal data for the purposes of data analytics; to improve our website, products/services, customer experience and marketing;
- To protect and investigate against fraudulent and illegal activity;
- To allow us to comply with our policies and to enforce our legal rights.